Agents save time, but do employees have time to build them?
The agent may save time in the future. Building it adds work today. Future time savings do not create capacity in an already overloaded week.
Ideas grounded in work, capability, and implementation.
Practical perspectives for organisations making decisions about AI-enabled work.
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Start with the workflow, not the AI tool
An AI tool can perform a task. Lasting value depends on the workflow around it: the outcome, evidence, decisions, and who is responsible when the standard path breaks.