Website privacy notice

Last updated: 8 September 2026

Who this notice covers

This notice explains how LIVO Pte Ltd handles information collected through livo.sg and direct website enquiries.

Information collected

When you use the enquiry form, LIVO collects your name, work email, organisation, message, consent, and any optional role, adoption stage, engagement preference, or timeframe you provide. The form also records the source page and campaign label, when available. The hosting provider may process standard server logs such as IP address, browser information, requested page, and time of access for security and service operation.

How information is used

LIVO uses enquiry information to respond, understand the requested service, arrange an appropriate discussion, maintain necessary business records, and protect the website from misuse. LIVO does not use enquiry details for unrelated marketing without an appropriate basis.

Cookies and external services

LIVO does not currently use advertising or analytics cookies on this website. The site loads fonts from Google Fonts and links to LinkedIn. When you use those services, their providers may receive technical information under their own privacy terms.

Sharing and access

Access is limited to people who handle enquiries and service providers needed to host the website, deliver email, or maintain the service. LIVO does not sell personal data or publish client evidence without permission.

Data minimisation and security

Please do not include confidential business information, passwords, financial or health information, or other sensitive personal data in the public form. LIVO will arrange a suitable secure channel if such information is needed for an agreed engagement.

Retention

Information is kept only for as long as reasonably needed to respond, manage the business relationship, protect the service, and meet applicable legal or record-keeping requirements. It is then deleted or anonymised where appropriate.

Your questions and requests

To ask how LIVO handles your information or request access, correction, or another appropriate action, email information@livo.sg.